How Allotment Bars increased spend per head and doubled staff tips by using ServedUp
In this case study, Gavin Williams, Co-owner and Director of the two independently owned Allotment Bars, in Birkdale and Manchester’s Northern Quarter, delivered great results by implementing ServedUp order to table
All of the team at ServedUp have been amazing, they are all very approachable and friendly. They are very quick getting back to us if we have any questions, and the online chat support has been outstanding. The system is so easy to use, and the product is slick. Sometimes my staff message me at 2am and ask for a product to be added, and I can access the dashboard from whatever device and make the change really quickly. I really believe it’s the future of hospitality.
Introducing the two Allotment Bars in Manchester
"Both of our bar venues serve big flavour food & drinks, in a botanical themed setting.
Our Birkdale bar and restaurant serves a large variety of customers, from families on day trips to more of our regulars. Our Northern Quarter site has as expected - lots of young hipsters and has more of a bar feel.
Before ServedUp, we had a tablet that connected to a standard EPOS system, which was a much slower process. "
Why we decided to switch to ServedUp
I already had a relationship with the ServedUp team following the Diageo hand sanitiser units, so when they mentioned they were launching an order-to-table system, I jumped at the chance to have a demo!"
How did ServedUp tick all the right boxes?
Here are some high level stats since the two Allotment Bars in Manchester switched to ServedUp
- Saving 1.5 staff members per shift
- Covid safe, no lingering over tables
- Increase in spend per head
- Staff gratuities have gone up - tips doubled!
Ready to future-proof your hospitality business with ServedUp?
ServedUp Order & Pay Solution
QR Codes for each table
2 x ServedUp Terminals with Printer (for each venue)
Digital Menu with Takeaway Preorder
ServedUp Mobile Order & Pay Web App
ServedUp Account Manager & Onboarding Team
Free ServedUp Terminals worth £150 each when you Sign Up*
*£150 hardware cost refunded after 1000 transactions